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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Shasta Hubbs

August 24, 2026

5  out of  5
rating by Shasta Hubbs
"Brandon was very professional and easy to work with. In addition, he was able to save me a lot of money on my policies."
We responded:
"Hi Shasta, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Vince Lewis, Your State Farm Agent "
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Buffalo Bill

August 19, 2026

5  out of  5
rating by Buffalo Bill
"Wonderful people with great attention to detail and service."
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Madison Mcclurg

August 18, 2026

5  out of  5
rating by Madison Mcclurg
"Jake was incredibly helpful during this process from switching over to State Farm’s car insurance policy. He provided great information and was super knowledgeable of everything that State Farm had to offer! Super grateful to be working with him!"
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Eric Hawkins

August 18, 2026

5  out of  5
rating by Eric Hawkins
"Nice , professional guy ,good vibes ,listened well and overall got me all the bells and whistles at the lowest cost possible 😁"
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Jimmy Bowman

August 12, 2026

5  out of  5
rating by Jimmy Bowman
"Cooper you are the man thank you for all your help! With auto & life insurance"
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erica forney

August 12, 2026

5  out of  5
rating by erica forney
"Thank you Cooper for all your help in getting us our life insurance"
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jimmy bowman

August 12, 2026

5  out of  5
rating by jimmy bowman
"Cooper saved me so much money and on a fixed income it helps out a lot thank you so much!!"
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GiantEnt

August 12, 2026

5  out of  5
rating by GiantEnt
"The process was simple, the representative helpful, and the representative respected my decisions without being pushy. I would recommend this experience."
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Chelsea Pendleton

August 12, 2026

5  out of  5
rating by Chelsea Pendleton
"Cooper was very professional, patient and helpful when switching over our insurance policies. He was great to work with!"
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Sarah Elmore

August 11, 2026

5  out of  5
rating by Sarah Elmore
"I had such a great experience working with Cooper at this State Farm office! He was extremely helpful, friendly, and patient throughout the whole process. He took the time to answer all of my questions and made everything so easy and stress-free. It’s clear that he genuinely cares about helping his customers and making sure they have a great experience. I really appreciate all of his help and would definitely recommend Cooper to anyone looking for someone who is knowledgeable, professional, and easy to work with!"
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Michael Houck

August 11, 2026

5  out of  5
rating by Michael Houck
"Always courteous professional service."
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Jessica Vandagriff

August 11, 2026

5  out of  5
rating by Jessica Vandagriff
"Love this place. Brandon is the agent to talk to. He is so knowledgeable with insurance."
We responded:
"Jessica, thank you for your wonderful review! We're so happy to hear that Brandon was able to help you find the right coverage while saving you money. It's great to know you feel confident and protected with your updated policy. We appreciate your trust and look forward to assisting you anytime!"
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Jana Apostolakis

August 10, 2026

5  out of  5
rating by Jana Apostolakis
"I had a great experience working with Cooper at State Farm! He was incredibly helpful, patient, and kind throughout the entire process. He took the time to answer all of my questions and made everything feel easy and stress-free. It’s clear that he genuinely cares about helping his customers, and I really appreciated how friendly and professional he was. I would definitely recommend Cooper to anyone looking for a great insurance agent!"
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Allie Dyke

August 6, 2026

5  out of  5
rating by Allie Dyke
"Cooper was really helpful!"
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Sharon Blizard

July 30, 2026

5  out of  5
rating by Sharon Blizard
"My experience with State Farm so far has been exemplary. The level of service from Cooper Mays and Jake Arnold has been on point. I didn’t think that State Farm would be competitive but Jake and Cooper showed me that they are not only competitive in the market place but saved me on home and auto coverage. They have been quick to respond to my questions and I would highly recommend them to anyone shopping their coverage. Do yourselves a favor and give them a call. Thanks guys!! Glenn Angelle"
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Ricky Snow

July 23, 2026

5  out of  5
rating by Ricky Snow
"I have had a great experience working with Vince and his team. They are very friendly and quick to follow up."
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Jordan Richards

July 22, 2026

5  out of  5
rating by Jordan Richards
"I NEVER leave reviews - but took the time with these guys because they’re awesome! They take great care of us as clients and they really know their stuff. And I feel like I’m talking to a friend when we chat. Faithful and reliable to communicate and looked out for what’s best for us. Appreciate them!"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Knoxville. "
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robert valentine

July 8, 2026

5  out of  5
rating by robert valentine
"The young lady who helped me was very very helpful, very courteous and very knowledgeable she went out of her way to make sure my questions were answered and the issue resolved would be car loan company to prove I have the auto insurance required. Highly recommend the Vince Lewis State farm office"
We responded:
"Thank you so much for the 5-star rating, Robert! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Vince Lewis "
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Ashley McGaha

July 7, 2026

5  out of  5
rating by Ashley McGaha
"Cooper has been very helpful with finding us an affordable plan for auto and home insurance."
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Vince Lewis’s team. "
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Kurt Steiner

July 6, 2026

5  out of  5
rating by Kurt Steiner
"Cooper did a great job understanding our requirements, asking insightful questions, laying out options and helping us to decide the best options for our home and auto. He then came back with a quote that made it very easy to return to State Farm. Cooper has also provided great and timely follow up since we changed over. I would highly recommend."
We responded:
"Kurt, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Knoxville. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Vince Lewis and Team "
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Kevin Mays

June 30, 2026

5  out of  5
rating by Kevin Mays
"Cooper is a great communicator. He listens to your needs . Puts his customers first and State Farm has wonderful pricing power. Everybody has insurance needs so you have to buy it somewhere. Give Cooper a call and let him quote your insurance coverage. The call and quote are free!"
We responded:
"Thank you so much for the 5 stars, Kevin! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Jo Ann Mullins

June 24, 2026

5  out of  5
rating by Jo Ann Mullins
"Joseph, Andrea & Molly were great. Joseph helped me get my policies transferred from TX when I moved here recently and Andrea & Molly have both been great with helping me set up my accounts."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Cody Mays

June 5, 2026

5  out of  5
rating by Cody Mays
"Vince and his team recently took me on. This team is amazing to work with and extremely helpful explaining out all the details of the policies. I would highly recommend Vince and I promise you won't regret it."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a positive experience working with Vince and the team. It's our goal to provide clear and helpful guidance to all our clients, and we're glad we could support you in your new business venture. Your recommendation means a lot to us, and we look forward to continuing to assist you in the future!"
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Melinda Mays

May 29, 2026

5  out of  5
rating by Melinda Mays
"I had a great experience with State Farm. Vince was incredibly friendly, professional, and helpful from start to finish. He answered all of my questions clearly and made everything easy to understand. The service was outstanding, and the entire process felt simple and stress-free. This was by far the best experience I’ve had with an insurance company, and I’m very thankful for Vince’s help."
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Cooper Mays

May 29, 2026

5  out of  5
rating by Cooper Mays
"They explained everything clearly, answered every question quickly, and made the entire process simple and stress-free. It’s rare to find an insurance agency that combines professionalism with such great customer service. Highly recommend to anyone looking for honest help and dependable coverage."